Lets keep this simple, shall we? We won’t sell or rent your email address to anyone.We’ll send you only email that you request, and we’ll send it no sooner than we say. So, if you sign up for some spam email messages from us (kidding about the “spam”), and we tell you it’s no more than once a week, well guess what, it’s not going to be sent to you more than once a week. Go figure.
Have any concerns? Let us know
To report any abuse or violations of the Thought Reach service, please use our contact us form. We will follow up with you and make every effort to trace the origin of the message.
What Information We Collect and How We Collect It
Any personal information you submit, such as name, address, email address as part of a trial account registration, survey response, support or sales response request. Your personal information (and your customer information) will be kept strictly confidential. It is never sold, given away, or shared with anyone, unless we’re required to by law.Any personal information you submit, such as name, address, email address, via our affiliate and/or partnership page will be kept strictly confidential. It is never sold, given away, or shared with anyone, unless we’re required to by law.Your IP address, referrer, web pages that you visit or any other data normally stored in website logs. This information is not stored in a personally identifiable way.Session information stored in cookies that are used to ensure accurate data is correctly retrieved from our services.
When we send emails to our own registered Thought Reach customers, we will sometimes track who opened and who clicked on these email messages. We record this individual response so we can measure the performance of our email campaigns and better customize our offerings to you.
We DO NOT hold sensitive payment details such as your credit card number, expiry date and security code in our system.
We use the information we collect in the following ways:
We use third parties such as a payment processor to bill you for services and Live Chat to assist you if you have questions while using our site. When you sign up for Thought Reach, we will share only the information necessary for the third party to provide that service. These companies do not retain, share, store or use personally identifiable information for any other purposes. These third parties are prohibited from using your personally identifiable information for promotional purposes.
If you use a blog or testimonial on this site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. For testimonials, we do obtain the customer’s consent prior to posting their name with their testimonial. We are not responsible for the personally identifiable information you choose to submit in these forums. If you want to remove your personal information that is being displayed on our website under public pages, please contact us.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.
As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personally identifiable information.
We use a third-party tracking service that uses tracking technologies to track non-personally identifiable information about visitors to our site in the aggregate such as, the number of site visits, page views, page visits, bounce rate, average time on site, and the percentage of new visits, [state what information is captured, e.g., usage and volume statistics] to see how our site is being used and what content is most popular.
Cookies may be used to judge the effectiveness of advertisements. When a user signs up for a Thought Reach trial account, cookies allow us to see which web site link brought them to Thought Reach.com. The only information we collect in our cookies are which URL directed you to the Thought Reach account. That information is stored only if you create a Thought Reach trial account. You may deactivate cookies at anytime by following the instructions in your web browser.
Clear Gifs (Web Beacons/Web Bugs)
We employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers’ personally identifiable information.
We use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns.
Links to Other Sites
The security of your personal information is important to us. When you enter sensitive information (such as credit card number) within our Application, we encrypt that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Access to Personally Identifiable Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by logging into your Thought Reach account and clicking on “Modify Your Account” under the “Settings” tab. To login visit, https://thoughtreach.emailcampaigns.net and enter your username and password. If you do not have a Thought Reach account, you can contact us.
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